LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We built surya99 around your account security and payment privacy. Every time you open the lobby, deposit via DANA, OVO, GoPay or QRIS, or place a bet on...

Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Choice
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surya99 Your Data. Your Control. Our Commitment.

Policy Scope & Jurisdiction

surya99 operates this privacy policy for users accessing our platform from supported regions in Indonesia and Southeast Asia. We comply with local data protection frameworks where applicable. Your account information, transaction history and gaming preferences are collected only to deliver the lobby, process payments through DANA, OVO, GoPay and QRIS, and maintain platform security. We do not sell personal data to third

parties. If you have questions about how we use your information, our support team is ready to help.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here.

Your privacy concerns matter. Reach out through any of these channels and we'll respond within one business day.

Email Support Send your privacy inquiry to our data protection team. We'll review your request and provide a detailed response about how your account data is handled.
Live Chat Chat with our support agents during lobby hours. They can walk you through your data rights and explain how we protect your DANA, OVO, GoPay and QRIS transactions.
Account Settings Visit your account dashboard to review what data we hold, update your preferences, and manage your privacy settings across the platform.
WHY THIS PLATFORM

Why Your Privacy Matters to Us

We've shaped surya99 around trust. Every policy decision reflects our commitment to you.

Encryption Standard

All account logins, payment submissions and gaming activity flow through industry-standard TLS encryption. Your QRIS, DANA, OVO and GoPay details never travel unencrypted.

No Third-Party Sales

We collect your data to run the platform and process your deposits. We do not sell, rent or share your personal information with marketing firms or data brokers.

Audit Trail

Every login, deposit and withdrawal is logged. You can review your account activity history anytime to spot unauthorized access or suspicious transactions.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS providers we work with meet strict security standards. We audit their data handling practices regularly to keep your wallet safe.

Data Retention Limits

We keep your account data only as long as needed to serve you and comply with local law. Closed accounts are purged on a defined schedule.

Breach Response Plan

If a security incident occurs, we notify affected users within 48 hours and provide clear steps to protect your account and payment methods.

Consistency Across Our Platform

This privacy policy applies uniformly to your account, whether you're on desktop, mobile or tablet.

Desktop LobbyYour account data, game history and payment records are protected with the same encryption and access controls as mobile.
Mobile AppThe app uses device-level security plus our server-side encryption. Your DANA, OVO, GoPay and QRIS logins are never stored on your phone.
Live Casino TablesSession data from live dealer games is encrypted end-to-end. Dealer interactions and your betting history remain private and secure.
Sportsbook MarketsYour betting slips, odds selections and payout records follow the same privacy standards as our casino and slot lobbies.
Slot RoomsSpin history, feature triggers and win records are logged securely. You can export your gaming activity anytime from account settings.
Account DashboardYour profile, deposit history and privacy preferences sync across all devices. Changes you make on one platform appear instantly on others.
Payment RailsQRIS, DANA, OVO and GoPay transactions are processed through encrypted channels. Your wallet details are never visible to the gaming platform.
SERVICE CONTEXT

What Defines Our Privacy Approach

We've built surya99 on principles that shape every policy decision and platform feature.

Minimal Collection We ask only for data needed to verify your account...
Transparent Logging Every action on your account—login, deposit, withdrawal, game session—is logged...
User Control You decide what data we keep. Export your records, request...
Regional Compliance We follow data protection rules in supported Indonesian regions. Your...
Payment Isolation Your QRIS, DANA, OVO and GoPay credentials are handled by...
Incident Response If a breach occurs, we notify you immediately, explain what...

Privacy Questions Answered

We collect your email, phone number, name and date of birth to verify your identity. We also log your IP address and device type for security. We do not ask for unnecessary personal details. Your payment information is handled separately by DANA, OVO, GoPay or QRIS providers.

Payment details are encrypted and transmitted directly to our payment partners. surya99 never stores your wallet passwords or full card numbers. Each transaction is logged securely and visible in your account history for verification.

Yes. Visit your account settings and select 'Export Data.' We'll compile your profile, deposit history, game records and betting slips into a file you can download anytime. This helps you keep your own records.

We retain your data for 90 days after account closure to process any pending withdrawals or disputes. After that, your personal information is permanently deleted from our servers. Payment records may be kept longer for tax compliance.

No. We do not sell, rent or share your personal information with marketing firms, data brokers or advertisers. We share data only with payment partners (DANA, OVO, GoPay, QRIS) to process your transactions and with legal authorities if required by law.

We notify all affected users within 48 hours with details about what happened and steps to protect your account. We also provide guidance on changing passwords and monitoring your DANA, OVO, GoPay and QRIS accounts for unauthorized activity.

Log into your account and visit 'Profile Settings' to update your email, phone or address. For other changes or corrections, contact our support team via email or live chat and we'll process your request within one business day.